💛 Returns & Exchanges Policy
We truly hope you love every piece from Dear Three Co. Each item is selected with care and attention to detail — but we understand that sometimes things don’t work out.
🔁 Returns
We accept returns for store credit within 14 days of delivery.
Items must be:
Unworn, unwashed, and in original condition
Tags attached
Free from stains, smells, or pet hair
Shipping fees are non-refundable, and customers are responsible for return shipping unless the item was damaged or incorrect.
🛍 Exchanges
Because our inventory changes quickly, we can’t guarantee exchanges for specific sizes or items.
Once your return is processed, you’ll receive a store credit that can be used to reorder your desired item.
❌ Final Sale Items
The following items are final sale and cannot be returned:
Sale or clearance items
Accessories (bows, hats, socks, etc.)
Holiday or seasonal collections
💕 Damaged or Incorrect Orders
If your order arrives damaged or incorrect, email dearthreeco@gmail.com within 3 days of delivery with your order number and photos — we’ll take care of it quickly.
📬 Start a Return
Email dearthreeco@gmail.com with your order number and reason for return. We’ll reply with simple steps and the return address.